PacifiCorp: damage caused by the company
Request a Statement of Damage form by phone or email, send repair estimates and receipts; PacifiCorp aims to resolve claims within 30 days of a complete file. Wildfire losses from fires in litigation go through the courts and settlements, not this form.
What does this mean?
Grade A (high: almost everything comes from official pages read directly). 100% of 40 sources are the organization's own pages or government sites.
Collect
- date and time of the incident
- detailed repair estimates
- original receipts (send copies)
- photos
- a technician's statement for unrepairable items
Steps
Call 1-888-221-7070 or email the brand's customer service address to get the Statement of Damage form.
Rocky Mountain Power customers use the RMP claims email.
EmailPacific Power - request a claim (Statement of Damage) form by email PacificPowerCustomerService@PacifiCorp.comFill in each section, attach repair estimates, copies of receipts and photos. Keep the damaged items until the claim ends.
Consider also filing with your own insurer; PacifiCorp says the insurer will likely seek reimbursement from the company.
If the claim is denied and you disagree, ask for the reason in writing and contact the state commission.
More contacts for this issue
Facts you can cite
- Process
PacifiCorp aims to resolve claims within 30 days from receiving the claim and all supporting documents. The claims pages state no filing deadline.
Source: pacificpower.net, verified 2026-10-13
- Policy
PacifiCorp may cover losses from events it could have foreseen or prevented, such as an improper disconnection or damage to a driveway or fence caused by a company vehicle.
Source: rockymountainpower.net, verified 2026-10-13
- Policy
PacifiCorp's wildfire litigation page says it has settled nearly 4,500 wildfire claims for a total of $2.2 billion, covering 2020 Labor Day fires (including Beachie Creek/Santiam Canyon, Echo Mountain Complex, South Obenchain, 242 and Archie Creek), the Slater fire and the 2022 McKinney fire. The page describes no claims intake process; it reports the Oregon Court of Appeals reversed and remanded the James class action on April 8, 2026, and lists an Oregon Supreme Court order allowing review.
Source: pacificorp.com, verified 2026-10-13
If that fails, escalate
Go up one step at a time. Keep the reference numbers and dates from each contact.
Customer service
Supervisor
Ask for a supervisor. Write down the name and reference number.
Written complaint
EmailPacific Power - request a claim (Statement of Damage) form by email PacificPowerCustomerService@PacifiCorp.comEmailRocky Mountain Power - request a claim (Statement of Damage) form by email RockyMountainPowerCustomerService@PacifiCorp.comBoth brands' contact-us pages (csapps.pacificpower.net and csapps.rockymountainpower.net) offer a contact form that needs JavaScript; no complaint mailing address was found.
State agency
Your state’s utility commission. Find it in the list of state agencies (also as JSON:
states/<code>.json, for example states/ny.json).Commission for the service state: Utah PSC (first an informal complaint with the Utah Division of Public Utilities; the PSC says to contact the company first and a formal complaint needs the informal step first), Wyoming PSC, Idaho PUC, Oregon PUC (says to contact the utility first), Washington UTC, California PUC.
State agency
Your state’s attorney general. Find it in the list of state agencies (also as JSON:
states/<code>.json, for example states/ny.json).Attorney general of the service state.
Watch out
- csapps.pacificpower.net and csapps.rockymountainpower.net pages (contact us, payment arrangements, outage report, medical web form) render only with JavaScript; www pages redirect there.
- Payment arrangements and account details need a sign-in.
- Claims start with a form that must be requested by phone or email; there is no online claim form.
- Medical certificates must be completed by a qualified medical professional.
- Utah, Wyoming, Idaho and California tariff rules for disconnection were not readable by automated fetch; only Oregon and Washington protections are recorded here.
Let your AI agent handle this
Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.
1. Set it up (needs uv):
uvx escalate-anything setup2. Ask your agent:
PacifiCorp damaged my [property] on [date]. Use Escalate Anything to file a claim.Source code, other install options and the Claude Code plugin