Escalate Anything

PacifiCorp: outage credit

Report the outage by phone or text; PacifiCorp generally does not pay outage or food spoilage claims.

ACredibility A · last verified 2026-10-13 · 100% official or government sources
What does this mean?

Grade A (high: almost everything comes from official pages read directly). 100% of 40 sources are the organization's own pages or government sites.

All PacifiCorp contactsOpen in the interactive directoryJSON

Collect

Steps

  1. Report the outage at 1-877-508-5088, or text OUT to 722797 (Pacific Power) or 759677 (Rocky Mountain Power).

    PhoneReport an outage or downed wires (both brands) +1-877-508-5088

More contacts for this issue

TextPacific Power outage report by text (text OUT to 722797) 722797
TextRocky Mountain Power outage report by text (text OUT to 759677) 759677
PhoneRocky Mountain Power outage and downed wires line +1-877-508-5088

Facts you can cite

If that fails, escalate

Go up one step at a time. Keep the reference numbers and dates from each contact.

  1. Customer service

    PhoneCustomer service (Rocky Mountain Power and Pacific Power, toll free) +1-888-221-7070

  2. Supervisor

    PhoneCustomer service (Rocky Mountain Power and Pacific Power, toll free) +1-888-221-7070

    Ask for a supervisor. Write down the name and reference number.

  3. Written complaint

    EmailPacific Power - request a claim (Statement of Damage) form by email PacificPowerCustomerService@PacifiCorp.com
    EmailRocky Mountain Power - request a claim (Statement of Damage) form by email RockyMountainPowerCustomerService@PacifiCorp.com

    Both brands' contact-us pages (csapps.pacificpower.net and csapps.rockymountainpower.net) offer a contact form that needs JavaScript; no complaint mailing address was found.

  4. State agency

    Your state’s utility commission. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

    Commission for the service state: Utah PSC (first an informal complaint with the Utah Division of Public Utilities; the PSC says to contact the company first and a formal complaint needs the informal step first), Wyoming PSC, Idaho PUC, Oregon PUC (says to contact the utility first), Washington UTC, California PUC.

  5. State agency

    Your state’s attorney general. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

    Attorney general of the service state.

Watch out

  • csapps.pacificpower.net and csapps.rockymountainpower.net pages (contact us, payment arrangements, outage report, medical web form) render only with JavaScript; www pages redirect there.
  • Payment arrangements and account details need a sign-in.
  • Claims start with a form that must be requested by phone or email; there is no online claim form.
  • Medical certificates must be completed by a qualified medical professional.
  • Utah, Wyoming, Idaho and California tariff rules for disconnection were not readable by automated fetch; only Oregon and Washington protections are recorded here.

Let your AI agent handle this

Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.

1. Set it up (needs uv):

uvx escalate-anything setup

2. Ask your agent:

My PacifiCorp service was down from [date] to [date]. Use Escalate Anything to get a credit.

Source code, other install options and the Claude Code plugin

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