Escalate Anything

Match Group (Tinder, Hinge): cancellation problem

Cancel where you paid. App-store subscriptions cancel with Apple or Google; Tinder- or Hinge-billed subscriptions cancel in the Account section. Deleting the app does not cancel an app-store subscription.

ACredibility A · last verified 2026-10-12 · 100% official or government sources
What does this mean?

Grade A (high: almost everything comes from official pages read directly). 100% of 15 sources are the organization's own pages or government sites.

All Match Group (Tinder, Hinge) contactsOpen in the interactive directoryJSON

Collect

Steps

  1. If you paid with an Apple ID, cancel in Apple Settings, Subscriptions. If you paid on Google Play, cancel in Google Play, Payments & subscriptions.

  2. If Tinder billed you, sign in and cancel in the Account section.

    AppTinder app or website, Account section (cancel a Tinder-billed subscription) Tinder app or tinder.com, Account section Sign-in required

  3. If Hinge billed you, sign in and cancel in Account Settings.

    AppHinge app or website, Account Settings (cancel a Hinge-billed subscription) Hinge app or hinge.co, Account Settings Sign-in required

  4. If you are in a listed state and within three business days of subscribing, send the signed, dated cancellation notice for a refund.

    MailTinder written cancellation notice (Terms section 8d) Tinder, Attn. Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA

More contacts for this issue

FormTinder Customer Service request form
MailHinge written cancellation notice (Terms section 8d) Hinge, Attn. Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA
EmailHinge email for cancellation notices (California and Ohio users) hello@hinge.co

Facts you can cite

Rules in force

Rules not in force (do not cite)

If that fails, escalate

Go up one step at a time. Keep the reference numbers and dates from each contact.

  1. Customer service

    FormTinder Customer Service request form

  2. Written complaint

    MailTinder written cancellation notice (Terms section 8d) Tinder, Attn. Cancellations, P.O. Box 25472, Dallas, Texas 75225, USA

  3. Card or bank dispute

    Fair Credit Billing Act billing-error and purchase-dispute rights (Regulation Z)

    Electronic Fund Transfer Act error resolution and unauthorized-transfer liability (Regulation E)

    Card dispute for charges after a cancellation.

  4. Federal regulator

    RegulatorFederal Trade Commission +1-877-382-4357

  5. State agency

    Your state’s attorney general. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

Watch out

  • Cancelling in the app needs sign-in. Subscriptions bought through Apple or Google Play must be cancelled and refunded there.
  • The state-law refund requires a signed, dated written notice, by mail (or email for Hinge users in California and Ohio).
  • The Tinder help center blocks automated fetches; its cancellation article was not read.

Let your AI agent handle this

Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.

1. Set it up (needs uv):

uvx escalate-anything setup

2. Ask your agent:

I cancelled Match Group (Tinder, Hinge) on [date] and they still charge me. Use Escalate Anything to stop it and get refunded.

Source code, other install options and the Claude Code plugin

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