Escalate Anything

Commonwealth Edison Company: deposit not returned

ComEd refunds deposits with interest after 12 months of satisfactory payment; eligible residential customers are no longer charged deposits.

ACredibility A · last verified 2026-10-12 · 100% official or government sources
What does this mean?

Grade A (high: almost everything comes from official pages read directly). 100% of 32 sources are the organization's own pages or government sites.

All Commonwealth Edison Company contactsOpen in the interactive directoryJSON

Collect

Steps

  1. After 12 consecutive months with fewer than four late payments, ask ComEd to refund the deposit.

    PhoneService inquiries and outage reporting (800-EDISON1) +1-800-334-7661

Facts you can cite

If that fails, escalate

Go up one step at a time. Keep the reference numbers and dates from each contact.

  1. Customer service

    PhoneService inquiries and outage reporting (800-EDISON1) +1-800-334-7661

  2. Supervisor

    ComEd's handbook says to ask for a supervisor if a representative cannot help.

  3. Written complaint

    FormContact Us Online form (billing, meter reading, property damage claims, service requests)

  4. State agency

    Your state’s utility commission. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

    Illinois Commerce Commission (ICC), Consumer Services Division. Contact ComEd first; a formal complaint requires an informal complaint first.

  5. State agency

    Your state’s attorney general. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

    Illinois Attorney General.

Watch out

  • comed.com HTML pages return empty to automated fetches; use the phone line or the PDF forms.
  • Medical certification must come from a doctor or the local Board of Health.

Let your AI agent handle this

Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.

1. Set it up (needs uv):

uvx escalate-anything setup

2. Ask your agent:

Commonwealth Edison Company has not returned my [amount] deposit. Use Escalate Anything to get it back.

Source code, other install options and the Claude Code plugin

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