Florida Power & Light Company: outage credit
Report outages any time by phone or online.
What does this mean?
Grade A (high: almost everything comes from official pages read directly). 100% of 28 sources are the organization's own pages or government sites; 1 value(s) were read from a search snippet or an archive copy.
Collect
- service address
- outage start time
Steps
Call the outage line.
If that fails, escalate
Go up one step at a time. Keep the reference numbers and dates from each contact.
Customer service
Supervisor
Written complaint
MailStandard mailing address FPL, General Mail Facility, Miami, FL 33188-0001FPL publishes no complaint form or email.
State agency
Your state’s utility commission. Find it in the list of state agencies (also as JSON:
states/<code>.json, for example states/ny.json).Florida Public Service Commission.
State agency
Your state’s attorney general. Find it in the list of state agencies (also as JSON:
states/<code>.json, for example states/ny.json).
Watch out
- Payment extensions and the online Medically Essential Service application need sign-in to the FPL account.
- The Medically Essential Service form needs a certificate from a physician licensed in Florida.
Let your AI agent handle this
Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.
1. Set it up (needs uv):
uvx escalate-anything setup2. Ask your agent:
My Florida Power & Light Company service was down from [date] to [date]. Use Escalate Anything to get a credit.Source code, other install options and the Claude Code plugin