Georgia Power: deposit not returned
The deposit plus interest is credited back on residential bills under commission rules, or refunded at the final bill.
What does this mean?
Grade A (high: almost everything comes from official pages read directly). 100% of 21 sources are the organization's own pages or government sites.
Collect
- deposit receipt
- account closing date
- final bill
Steps
Ask customer service when the deposit and interest will be credited, and ask for the commission rule they apply.
After closing the account, check the final bill for the deposit plus accrued interest less amounts owed.
Facts you can cite
- Limit
Georgia Power may require a security deposit of approximately twice the estimated monthly bill, and pays interest at the rate fixed by the Georgia Public Service Commission.
Source: georgiapower.com, verified 2026-10-12
- Policy
When service is discontinued, the deposit plus accrued interest, less damages and amounts owed, goes on the final bill, and any excess is refunded at final billing.
Source: georgiapower.com, verified 2026-10-12
If that fails, escalate
Go up one step at a time. Keep the reference numbers and dates from each contact.
Customer service
Supervisor
Written complaint
Georgia Power publishes no complaint email or mailing address.
State agency
Your state’s utility commission. Find it in the list of state agencies (also as JSON:
states/<code>.json, for example states/ny.json).Georgia Public Service Commission.
State agency
Your state’s attorney general. Find it in the list of state agencies (also as JSON:
states/<code>.json, for example states/ny.json).
Watch out
- The online Contact Us page and account tools run on a JavaScript site that agents may not be able to use; payment arrangements usually need the account holder.
Let your AI agent handle this
Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.
1. Set it up (needs uv):
uvx escalate-anything setup2. Ask your agent:
Georgia Power has not returned my [amount] deposit. Use Escalate Anything to get it back.Source code, other install options and the Claude Code plugin