Escalate Anything

Arizona Public Service: outage credit

Report outages any time; register medical equipment users for planned-outage notices.

ACredibility A · last verified 2026-10-12 · 100% official or government sources
What does this mean?

Grade A (high: almost everything comes from official pages read directly). 100% of 28 sources are the organization's own pages or government sites.

All Arizona Public Service contactsOpen in the interactive directoryJSON

Collect

Steps

  1. Call the outage hotline or report online.

    PhoneOutage hotline +1-855-688-2437

  2. For losses caused by an outage, file a claim.

    FormClaim form (damage or loss claims)

  3. If someone has a life-threatening illness or uses critical medical equipment, apply for the Medical Care Program to get notices before planned outages.

    MailMedical Care Program application (part completed by a licensed medical professional) APS Medical Care Program, Mail Station 3211, P.O. Box 53933, Phoenix, AZ 85072

More contacts for this issue

PhoneMedical Care Program questions (planned-outage notices for medical equipment users) +1-844-309-5655

If that fails, escalate

Go up one step at a time. Keep the reference numbers and dates from each contact.

  1. Customer service

    PhoneMain customer service line +1-800-253-9405

  2. Supervisor

  3. Written complaint

    EmailResidential customer email aps@aps.com

    Or a letter to letters-mail.

  4. State agency

    Your state’s utility commission. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

    Arizona Corporation Commission.

  5. State agency

    Your state’s attorney general. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

Watch out

  • Online payment arrangements and account changes need sign-in.
  • The Medical Care Program application needs a licensed medical professional's section.

Let your AI agent handle this

Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.

1. Set it up (needs uv):

uvx escalate-anything setup

2. Ask your agent:

My Arizona Public Service service was down from [date] to [date]. Use Escalate Anything to get a credit.

Source code, other install options and the Claude Code plugin

Related