LinkedIn

Get help with (5)

• Cancellation problemCancel Premium in the Admin Center (Purchases) at least one day before the billing date. Paid plans stay active to the end of the cycle. Apple App Store purchases are cancelled on the Apple device.
• Refund requestPremium may be refunded within 7 days of the charge if you did not use Premium. Cancelling alone does not refund. Apple App Store purchases are refunded only by Apple.
• Charged after a free trialA Premium free trial charges the card one month after sign-up unless cancelled at least one day before. Desktop sign-ups get a reminder email; mobile sign-ups do not.
• Unauthorized chargeCheck purchase history first. LinkedIn lists an ended free trial, an active subscription, job post or ad, a bank authorization hold, or someone else using your card as common causes.
• Bill went upLinkedIn may change prices going forward on reasonable notice. Cancel before the renewal date if you do not accept a new price.

Contacts (9)

Escalation path

Go up one step at a time. Keep the reference numbers and dates from each contact.

1. Customer service

   FormLinkedIn billing support contact form

2. Written complaint

   FormLinkedIn billing support contact form
   FormLinkedIn Help Center contact form

3. Card or bank dispute

   Fair Credit Billing Act billing-error and purchase-dispute rights (Regulation Z)

   Electronic Fund Transfer Act error resolution and unauthorized-transfer liability (Regulation E)

   Card dispute for charges after a cancellation.

4. Federal regulator

   RegulatorFederal Trade Commission +1-877-382-4357

5. State agency

   Your state’s attorney general. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

Known blockers

Scam warnings

Verification notes

Premium renews automatically at the start of each subscription period. A cancelled paid subscription stays active to the end of the billing cycle; a cancelled free trial ends at once. Premium may be refundable within 7 days of the charge if Premium was not used. Apple App Store purchases are refunded only by Apple. LinkedIn has no customer support phone number. For users outside the EU, EEA and Switzerland the User Agreement applies California law and Santa Clara County courts.