Escalate Anything

Central Maine Power Company

Electric, gas and water utilities. Part of Avangrid (Iberdrola).

ACredibility A · last verified 2026-10-13 · 100% official or government sources
What does this mean?

Grade A (high: almost everything comes from official pages read directly). 100% of 13 sources are the organization's own pages or government sites.

WebsiteOpen in the interactive directoryJSON

Get help with (3)

Contacts (4)

Phone

Escalation path

Go up one step at a time. Keep the reference numbers and dates from each contact.

  1. Customer service

    PhoneResidential customer service, also to verify a caller or check an account +1-800-750-4000

  2. Supervisor

    PhoneResidential customer service, also to verify a caller or check an account +1-800-750-4000

  3. Written complaint

    CMP's contact page offers an online form for written questions; ask customer service for the complaint address.

  4. State agency

    Your state’s utility commission. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

    Maine Public Utilities Commission, Consumer Assistance and Safety Division, 1-800-452-4699 (Mon-Fri 9 a.m.-4 p.m.). The MPUC says you must first contact the utility and attempt to resolve the complaint.

  5. State agency

    Your state’s attorney general. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

    Maine Office of the Attorney General, Consumer Protection Division.

Known blockers

  • cmpco.com (and all Avangrid sites) timed out or dropped the connection for every automated fetch on 2026-10-13. No CMP outage number, mailing address, damage-claim channel or online form could be sourced; use the numbers on the bill.

Scam warnings

Official domains

  • cmpco.com

Real links and emails from Central Maine Power Company end in one of these.

Central Maine Power Company will never ask you for

  • CMP says it will never ask to see your bill or private account information, send employees inside your home to use your computer or devices, take photos of your electric bill, visit your home to offer discounts or sign-ups, or ask for payment by prepaid debit card or any other nonrefundable method (consumer alert, March 26, 2026).

    Source: cmpco.com, verified 2026-10-13

Known scams

  • CMP warns of disconnection threats demanding immediate payment by prepaid debit card, fake meter-upgrade payments in cash or prepaid cards, and calls claiming a recent payment failed because of a 'system glitch' that ask for banking details. CMP employees carry an ID badge and drive CMP-branded vehicles.

    Source: cmpco.com, verified 2026-10-13

Report phishing

For the whole industry, read Electric and gas utilities — how complaints work.

Verification notes

Electric transmission and distribution utility for central and southern Maine. An Avangrid company (Avangrid has been a wholly owned subsidiary of Iberdrola since December 2024). Regulated by the Maine Public Utilities Commission (MPUC), Consumer Assistance and Safety Division. Customers who buy supply from a competitive electricity provider still call CMP for outages and delivery. cmpco.com timed out or dropped the connection for every automated fetch, so CMP's own channels come from CMP statements quoted in news reports and from search-result summaries where noted; the Maine rules come from MPUC pages.

Let your AI agent handle this

Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.

1. Set it up (needs uv):

uvx escalate-anything setup

2. Ask your agent:

My problem with Central Maine Power Company: [what happened, with dates and amounts]. Use Escalate Anything to get it resolved.

Source code, other install options and the Claude Code plugin