Safety incident: what to do

Something unsafe happened during a ride, delivery, rental or stay.

Have this ready

trip or booking details
what happened
photos
police report number if any

Steps for any company

If anyone is in danger, call 911 first.
Report it through the company's safety channel. Ask for a reference number.
Keep a written record. Ask the company in writing what action it took.

A company playbook below replaces these generic steps with the company’s own forms, phone numbers and deadlines.

Company playbooks

No company has its own playbook for this issue yet. Use the steps above with the company’s contacts: find the company.

Guides

Let your AI agent handle this

Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.

1. Set it up (needs uv):

uvx escalate-anything setup

2. Ask your agent:

Something unsafe happened with [company] on [date]. Use Escalate Anything to report it.

Source code, other install options and the Claude Code plugin