Escalate Anything

Equifax: fraud or scam

For identity theft, place a free fraud alert (one bureau tells the other two) and a free security freeze at each bureau.

ACredibility A · last verified 2026-10-12 · dossier 2026-10-12 · 100% official or government sources
What does this mean?

Grade A (high: almost everything comes from official pages read directly). 100% of 46 sources are the organization's own pages or government sites.

All Equifax contactsOpen in the interactive directoryJSON

Collect

Steps

  1. Place an initial fraud alert online, by phone or by mail. Equifax sends the request to Experian and TransUnion.

    OnlinePlace a fraud alert or active duty alert online Sign-in required

  2. Place a security freeze with Equifax. Repeat at Experian and TransUnion, because a freeze is per bureau.

    OnlinePlace, lift or remove a security freeze online Sign-in required

  3. For a 7-year extended alert, send the Extended Fraud Alert Request Form with a police report or FTC Identity Theft Report.

    MailInitial fraud alert or active duty alert by mail Equifax Information Services LLC, P.O. Box 105069, Atlanta, GA 30348-5069

  4. Dispute accounts you did not open.

    OnlineOnline credit report dispute (myEquifax) Sign-in required

More contacts for this issue

PhoneSecurity freeze by phone +1-888-298-0045 Account holder only
MailSecurity freeze requests by mail Equifax Information Services LLC, P.O. Box 105788, Atlanta, GA 30348-5788
PhoneInitial fraud alert or active duty alert by phone +1-800-525-6285
OnlineAnnualCreditReport.com (free reports from all three bureaus)

Facts you can cite

If that fails, escalate

Go up one step at a time. Keep the reference numbers and dates from each contact.

  1. Written complaint

    OnlineOnline credit report dispute (myEquifax) Sign-in required

    Or dispute by mail (dispute-mail). Also dispute with the company that supplied the data.

  2. Federal regulator

    RegulatorConsumer Financial Protection Bureau +1-855-411-2372

  3. State agency

    Your state’s attorney general. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

  4. Small claims court

Watch out

  • Online disputes, freezes and fraud alerts need a myEquifax account (age 18 or older), which the account holder must create and sign in to.
  • Disputes may need uploaded identity or address documents, such as a driver's license or utility bill.
  • The freeze phone line asks the caller to verify identity, so the account holder must call.
  • A fraud alert needs an active Equifax credit file.

Let your AI agent handle this

Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.

1. Set it up (needs uv):

uvx escalate-anything setup

2. Ask your agent:

I lost [amount] to a scam through Equifax on [date]. Use Escalate Anything to try to get it back.

Source code, other install options and the Claude Code plugin

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