Money order problem: what to do
A money order was lost, stolen or not cashed, and you want a refund or replacement.
Have this ready
- money order receipt (customer copy) with the serial number
- amount and date
Steps for any company
Check the money order status with the issuer using the serial number.
File the issuer's refund or replacement request. Keep the customer receipt.
A company playbook below replaces these generic steps with the company’s own forms, phone numbers and deadlines.
Company playbooks
No company has its own playbook for this issue yet. Use the steps above with the company’s contacts: find the company.
Guides
Let your AI agent handle this
Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.
1. Set it up (needs uv):
uvx escalate-anything setup2. Ask your agent:
My [company] money order for [amount] was lost. Use Escalate Anything to get a refund.Source code, other install options and the Claude Code plugin