Company stopped operating or filed for bankruptcy: what to do

The company shut down or is in bankruptcy, and owes you a refund, a service or a credit.

Have this ready

booking or order confirmation
payment method and date
any notices from the company

Steps for any company

Read the company's shutdown or bankruptcy notice for the refund process and claim deadlines.
If you paid by credit card for something not delivered, dispute the charge with the card issuer.
File a proof of claim in the bankruptcy case if the notice says to, before the bar date.

A company playbook below replaces these generic steps with the company’s own forms, phone numbers and deadlines.

Company playbooks

No company has its own playbook for this issue yet. Use the steps above with the company’s contacts: find the company.

Let your AI agent handle this

Escalate Anything is a free, open-source MCP server for Claude, Cursor, VS Code, Gemini CLI, Codex and other AI apps. Your agent gets this playbook, keeps a case log with reference numbers and follow-up dates, and drafts each message for you to approve.

1. Set it up (needs uv):

uvx escalate-anything setup

2. Ask your agent:

[company] shut down and owes me [amount]. Use Escalate Anything to get my money back.

Source code, other install options and the Claude Code plugin