Current

Get help with (5)

• Unauthorized chargeCall 1-888-851-1172 at once (it keeps your losses down), then confirm in writing within 10 business days if asked; report within 60 days of the first statement.
• Dispute with a merchant through the bankPhone or email Current about the error within 60 days of the first statement; you can ask disputes@current.com for the documents used.
• Fraud or scamCall Current at once if your account is compromised or a Current Pay transfer was made without your permission.
• Account frozen or closedCurrent can restrict or close an account and hold funds until activity is verified; ask in writing what it needs.
• Cancellation problemClose the account by chat or by calling Current.

Contacts (5)

Escalation path

Go up one step at a time. Keep the reference numbers and dates from each contact.

1. Customer service

   AppChat in the Current Mobile App Current Mobile App > chat Sign-in required

2. Customer service

   PhoneCurrent Member Services; lost or stolen card, unauthorized transfers, errors +1-888-851-1172 Account holder only

3. Written complaint

   EmailCurrent support (errors, written disputes, arbitration opt-out) support@current.com

4. Federal regulator

   RegulatorConsumer Financial Protection Bureau +1-855-411-2372

5. Federal regulator

   RegulatorFederal Deposit Insurance Corporation, Consumer Response Unit +1-877-275-3342

   The FDIC supervises Current's partner banks (Choice Financial Group, Cross River Bank), not Current itself.

6. State agency

   Your state’s financial regulator. Find it in the list of state agencies (also as JSON: states/<code>.json, for example states/ny.json).

7. Arbitration

   The deposit agreement has an arbitration agreement; opt out by emailing a signed notice to support@current.com within 30 days of opening the account.

Known blockers

Scam warnings

Verification notes

Current (Finco Services, Inc. dba Current) is a financial technology company, not a bank. Banking services are provided by Choice Financial Group and/or Cross River Bank, Members FDIC; the Current Visa Debit Card may be issued by either bank and the Current Build secured charge card is issued by Cross River Bank. Both partner banks are state-chartered banks that are not Federal Reserve members (FDIC BankFind certs 9423 and 58410), so the FDIC is their federal regulator. Facts below are from the Choice deposit account agreement updated June 22, 2026; Cross River customers have a separate agreement. support.current.com returns HTTP 403 to automated fetches.