Convergent Outsourcing (now Transworld Systems)
What does this mean?
Grade B (good: mostly official pages; check the flagged values before relying on them). 88% of 8 sources are the organization's own pages or government sites; only 8 sourced values, so the entry is thin.
Get help with (2)
- Sent to collectionsCheck which company now holds the account, then dispute in writing at the address on the validation notice.
- Error on a credit reportDispute the entry with each credit bureau and directly with the furnisher at the address on your credit report.
Contacts (3)
Phone
- Transworld Systems main line Account holder only
Hours: Monday through Friday, 8:00 am to 5:00 pm EST
Use for: Sent to collections, Error on a credit report
Source: tsico.com, verified 2026-10-13
- TSI Consumer Hotline (complaints about how TSI is collecting a debt) Account holder only
Hours: Monday through Friday, 8:00 am to 5:00 pm EST
Use for: Sent to collections
Source: tsico.com, verified 2026-10-13
Online forms
- TSI consumer contact form (written complaints)
TSI says not to include payment card or bank information in the form.
Use for: Sent to collections, Error on a credit report
Source: tsico.com, verified 2026-10-13
Escalation path
Go up one step at a time. Keep the reference numbers and dates from each contact.
Written complaint
Dispute in writing within the validation period, at the address on the validation notice.
Federal regulator
Federal regulator
State agency
Your state’s attorney general. Find it in the list of state agencies (also as JSON:
states/<code>.json, for example states/ny.json).Small claims court
Known blockers
- Convergent's own site no longer exists; it redirects to Transworld Systems.
- Neither site publishes a dispute mailing address.
Scam warnings
Official domains
convergentusa.comtsico.com
Real links and emails from Convergent Outsourcing (now Transworld Systems) end in one of these.
For the whole industry, read Debt collectors and debt buyers — how disputes and complaints work.
Verification notes
On 2026-10-13 convergentusa.com redirected (HTTP 301) to tsico.com, the site of Transworld Systems Inc. (TSI). TSI completed its acquisition of Account Control Technology Holdings in June 2021, and trade press reported that ACT owned Convergent Outsourcing, Inc. We found no notice on TSI's site about Convergent accounts, so confirm with the collector named on your letter. CFPB complaints still appear under "Convergent Resources, Inc.".
Let your AI agent handle this
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1. Set it up (needs uv):
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My problem with Convergent Outsourcing (now Transworld Systems): [what happened, with dates and amounts]. Use Escalate Anything to get it resolved.Source code, other install options and the Claude Code plugin