{"id":"anytime-fitness","page":"https://escalate.alexgaoth.com/#/c/anytime-fitness","html":"https://escalate.alexgaoth.com/c/anytime-fitness/","generated":"2026-10-15","company":{"id":"anytime-fitness","name":"Anytime Fitness","aliases":["anytimefitness","anytime gym"],"sector":"fitness","parent":"Purpose Brands","website":"https://www.anytimefitness.com","official_domains":["anytimefitness.com"],"regulators":["ftc"],"notes":"\"Each of our locations are independently owned and operated.\" The home club handles cancellation under its membership agreement and state law. ABC Financial processes billing for clubs. Purpose Brands lists Anytime Fitness and Orangetheory Fitness among its brands; the corporate email domain is sebrands.com.","channels":[{"id":"contact-page","type":"portal","label":"Anytime Fitness contact page (club locator, billing and corporate contacts)","value":"https://www.anytimefitness.com/contact/","purposes":["cancel_service","billing_error","poor_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"},{"id":"billing-phone","type":"phone","label":"ABC Financial (club billing processor)","value":"+1-888-827-9262","purposes":["billing_error","unauthorized_charge","refund_request"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"},{"id":"billing-email","type":"email","label":"ABC Financial customer care (club billing)","value":"customercare@abcfitness.com","purposes":["billing_error","unauthorized_charge","refund_request"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"},{"id":"corporate-phone","type":"phone","label":"Anytime Fitness corporate (club issues such as service or cleanliness)","value":"+1-800-704-5004","purposes":["poor_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"},{"id":"corporate-email","type":"email","label":"Anytime Fitness corporate member solutions","value":"member.solutions@sebrands.com","purposes":["poor_service","cancel_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}],"escalation":[{"rung":"frontline","channel":"contact-page"},{"rung":"written_complaint","channel":"corporate-email"},{"rung":"payment_dispute","note":"Card or bank dispute for drafts after a cancellation."},{"rung":"regulator","regulator":"ftc"},{"rung":"state_agency","agency_kind":"attorney_general"}],"playbooks":[{"issue":"cancel_service","summary":"Cancel with your home club under its membership agreement; corporate and ABC Financial do not set the club's cancellation terms.","evidence":["membership agreement","written cancellation request and proof of delivery","bank statement"],"steps":[{"do":"Read your membership agreement for the cancellation method, notice and any termination fee."},{"do":"Find the home club's contact details through the contact page club locator and cancel as the agreement says. Ask for written confirmation.","channel":"contact-page"},{"do":"If the club keeps billing after the cancellation, contact ABC Financial with the confirmation.","channel":"billing-phone"},{"do":"If the club does not respond, write to corporate member solutions.","channel":"corporate-email"}],"facts":[{"kind":"policy","claim":"\"All cancellation policies are outlined in the membership agreement for each location,\" including \"termination fees you may incur.\"","issues":["cancel_service"],"source":"https://www.anytimefitness.com/faqs/","last_verified":"2026-10-12"},{"kind":"process","claim":"Anytime Fitness says to contact your home club directly to cancel and to review your Membership Agreement first. Each club is independently owned, and cancellation policies vary by state.","issues":["cancel_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}]},{"issue":"billing_error","summary":"Billing questions go to the club's billing processor, ABC Financial.","evidence":["bank statement","member agreement","club name"],"steps":[{"do":"Call or email ABC Financial with the charge details.","channel":"billing-phone"},{"do":"If it is not corrected, dispute the charge with your bank or card issuer."}]}],"known_blockers":["Clubs are independently owned franchises; cancellation method, notice and fees depend on the club's membership agreement and state law.","No online cancellation is documented on the corporate site."]},"playbooks":{"cancel_service":{"company":{"id":"anytime-fitness","name":"Anytime Fitness","sector":"fitness","website":"https://www.anytimefitness.com","account_url":null},"issue":{"id":"cancel_service","name":"Cancellation problem"},"playbook_source":"company","summary":"Cancel with your home club under its membership agreement; corporate and ABC Financial do not set the club's cancellation terms.","evidence":["membership agreement","written cancellation request and proof of delivery","bank statement"],"steps":[{"do":"Read your membership agreement for the cancellation method, notice and any termination fee."},{"do":"Find the home club's contact details through the contact page club locator and cancel as the agreement says. Ask for written confirmation.","channel":{"id":"contact-page","type":"portal","label":"Anytime Fitness contact page (club locator, billing and corporate contacts)","value":"https://www.anytimefitness.com/contact/","purposes":["cancel_service","billing_error","poor_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}},{"do":"If the club keeps billing after the cancellation, contact ABC Financial with the confirmation.","channel":{"id":"billing-phone","type":"phone","label":"ABC Financial (club billing processor)","value":"+1-888-827-9262","purposes":["billing_error","unauthorized_charge","refund_request"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}},{"do":"If the club does not respond, write to corporate member solutions.","channel":{"id":"corporate-email","type":"email","label":"Anytime Fitness corporate member solutions","value":"member.solutions@sebrands.com","purposes":["poor_service","cancel_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}}],"channels":[{"id":"contact-page","type":"portal","label":"Anytime Fitness contact page (club locator, billing and corporate contacts)","value":"https://www.anytimefitness.com/contact/","purposes":["cancel_service","billing_error","poor_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"},{"id":"corporate-email","type":"email","label":"Anytime Fitness corporate member solutions","value":"member.solutions@sebrands.com","purposes":["poor_service","cancel_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}],"facts":[{"kind":"policy","claim":"\"All cancellation policies are outlined in the membership agreement for each location,\" including \"termination fees you may incur.\"","issues":["cancel_service"],"source":"https://www.anytimefitness.com/faqs/","last_verified":"2026-10-12"},{"kind":"process","claim":"Anytime Fitness says to contact your home club directly to cancel and to review your Membership Agreement first. Each club is independently owned, and cancellation policies vary by state.","issues":["cancel_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}],"rules":{"in_force":[{"id":"rosca-negative-option","title":"Restore Online Shoppers' Confidence Act (ROSCA) negative option requirements","citation":"15 U.S.C. 8401-8405","jurisdiction":"us-federal","status":"in_effect","summary":"A seller that charges consumers online through a negative option feature (for example an automatic renewal or a free trial that converts to paid) must clearly disclose all material terms before taking billing information, get the consumer's express informed consent before charging, and provide simple mechanisms to stop recurring charges. The FTC enforces ROSCA.","source":"https://www.law.cornell.edu/uscode/text/15/8403","last_verified":"2026-10-12","points_omitted":2,"points":[{"kind":"policy","claim":"Before obtaining the consumer's billing information, the seller must provide text that \"clearly and conspicuously discloses all material terms of the transaction\".","issues":["cancel_service","unauthorized_charge"],"source":"https://www.law.cornell.edu/uscode/text/15/8403","last_verified":"2026-10-12"},{"kind":"policy","claim":"The seller must provide \"simple mechanisms for a consumer to stop recurring charges\" on the consumer's credit card, debit card, bank account or other financial account.","issues":["cancel_service"],"source":"https://www.law.cornell.edu/uscode/text/15/8403","last_verified":"2026-10-12"},{"kind":"process","claim":"A ROSCA violation is treated as a violation of an FTC rule on unfair or deceptive acts or practices, and the FTC enforces ROSCA with its FTC Act powers and penalties. Report violations to the FTC.","issues":["cancel_service","unauthorized_charge"],"source":"https://www.law.cornell.edu/uscode/text/15/8404","last_verified":"2026-10-12"}]}],"not_in_force":[{"id":"ftc-click-to-cancel","title":"FTC \"Click-to-Cancel\" amendments to the Negative Option Rule (2024)","citation":"16 CFR part 425 (2024 amendments, published November 15, 2024)","jurisdiction":"us-federal","status":"vacated","summary":"The FTC's 2024 amendments to the Negative Option Rule (\"click-to-cancel\") were vacated in full by the U.S. Court of Appeals for the Eighth Circuit on July 8, 2025, and never took effect. Do not cite them. For online subscriptions, cite ROSCA (rules/rosca-negative-option) and applicable state automatic renewal laws instead.","source":"https://ecf.ca8.uscourts.gov/opndir/25/07/243137P.pdf","last_verified":"2026-10-12","status_note":"Vacated in full by the Eighth Circuit on July 8, 2025 (Custom Communications, Inc. v. FTC, 142 F.4th 1060). The FTC removed the 2024 text effective February 12, 2026 and restored the pre-2024 prenotification rule. A new rulemaking is only at the ANPRM stage (March 13, 2026), with no proposed text as of 2026-10-12. What remains in force: ROSCA (rules/rosca-negative-option), Section 5 of the FTC Act, and state automatic renewal laws (for example rules/ca-automatic-renewal-law, rules/ny-automatic-renewal-law).","do_not_cite":"This rule is not in force. Do not cite it as current law."}]},"tips":[],"escalation":[{"index":0,"rung":"frontline","channel":{"id":"contact-page","type":"portal","label":"Anytime Fitness contact page (club locator, billing and corporate contacts)","value":"https://www.anytimefitness.com/contact/","purposes":["cancel_service","billing_error","poor_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}},{"index":1,"rung":"written_complaint","channel":{"id":"corporate-email","type":"email","label":"Anytime Fitness corporate member solutions","value":"member.solutions@sebrands.com","purposes":["poor_service","cancel_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}},{"index":2,"rung":"payment_dispute","note":"Card or bank dispute for drafts after a cancellation.","rules":["fcba-billing-error","efta-reg-e"]},{"index":3,"rung":"regulator","regulator":{"id":"ftc","name":"Federal Trade Commission","level":"federal","when_to_use":"Report fraud, scams, identity theft and unfair or deceptive business practices, such as a company that blocks cancellation. The FTC does not resolve individual cases, so pursue your refund with the company, your card issuer or a state agency at the same time.","channels":[{"id":"reportfraud","type":"web_form","label":"ReportFraud.ftc.gov","value":"https://reportfraud.ftc.gov/","purposes":["fraud","unauthorized_charge","cancel_service"],"notes":"For fraud, scams and bad business practices.","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"identitytheft","type":"web_form","label":"IdentityTheft.gov (identity theft report and recovery plan)","value":"https://www.identitytheft.gov/","purposes":["fraud"],"source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"donotcall","type":"web_form","label":"National Do Not Call Registry (unwanted calls)","value":"https://www.donotcall.gov/","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"consumer-response-center","type":"phone","label":"Consumer Response Center (1-877-FTC-HELP)","value":"+1-877-382-4357","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"headquarters-mail","type":"mail","label":"FTC headquarters mailing address","value":"Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580","notes":"The contact page lists this headquarters address. Online reporting is the documented path for consumer reports.","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"}],"facts":[{"kind":"process","claim":"The FTC and other agencies use reports to investigate and bring cases, but cannot resolve cases for individuals.","source":"https://consumer.ftc.gov/consumer-alerts/2023/04/reporting-fraud-101-protect-your-community-reporting-scams","last_verified":"2026-10-12"},{"kind":"process","claim":"Reports go into a secure national database that law enforcement can use. FTC investigators, lawyers and analysts review reports to spot patterns and build cases.","source":"https://consumer.ftc.gov/consumer-alerts/2026/08/did-you-spot-scam-heres-what-do-next","last_verified":"2026-10-12"},{"kind":"process","claim":"After you submit a report, the FTC gives you steps to protect yourself or try to get your money back.","source":"https://consumer.ftc.gov/consumer-alerts/2023/04/reporting-fraud-101-protect-your-community-reporting-scams","last_verified":"2026-10-12"}],"notes":"The FTC collects reports; it does not mediate. A report number is still useful evidence for a card dispute or a state attorney general complaint. ReportFraud.ftc.gov was still the reporting path in an FTC consumer alert dated 2026-08-28."}},{"index":4,"rung":"state_agency","agency_kind":"attorney_general","agencies":"Ask for the person's state, then call find_regulators."}],"known_blockers":["Clubs are independently owned franchises; cancellation method, notice and fees depend on the club's membership agreement and state law.","No online cancellation is documented on the corporate site."],"security":{"official_domains":["anytimefitness.com"],"never_asks":[],"known_scams":[],"report_phishing":[]},"credibility":{"grade":"B","primary_share":1.0,"sources":{"primary":7},"verified_from":{"page":7},"last_verified":"2026-10-12","oldest_verified":"2026-10-12","stale_items":0,"explanation":"Grade B (good: mostly official pages; check the flagged values before relying on them). 100% of 7 sources are the organization's own pages or government sites; only 7 sourced values, so the entry is thin.","dossier_last_verified":null},"context":{"dossier":false,"sector_guide":true,"hint":"Call get_context for how this company handles complaints in practice and which scams use its name."},"notes":"\"Each of our locations are independently owned and operated.\" The home club handles cancellation under its membership agreement and state law. ABC Financial processes billing for clubs. Purpose Brands lists Anytime Fitness and Orangetheory Fitness among its brands; the corporate email domain is sebrands.com.","warnings":[]},"billing_error":{"company":{"id":"anytime-fitness","name":"Anytime Fitness","sector":"fitness","website":"https://www.anytimefitness.com","account_url":null},"issue":{"id":"billing_error","name":"Billing error"},"playbook_source":"company","summary":"Billing questions go to the club's billing processor, ABC Financial.","evidence":["bank statement","member agreement","club name"],"steps":[{"do":"Call or email ABC Financial with the charge details.","channel":{"id":"billing-phone","type":"phone","label":"ABC Financial (club billing processor)","value":"+1-888-827-9262","purposes":["billing_error","unauthorized_charge","refund_request"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}},{"do":"If it is not corrected, dispute the charge with your bank or card issuer."}],"channels":[{"id":"contact-page","type":"portal","label":"Anytime Fitness contact page (club locator, billing and corporate contacts)","value":"https://www.anytimefitness.com/contact/","purposes":["cancel_service","billing_error","poor_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"},{"id":"billing-phone","type":"phone","label":"ABC Financial (club billing processor)","value":"+1-888-827-9262","purposes":["billing_error","unauthorized_charge","refund_request"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"},{"id":"billing-email","type":"email","label":"ABC Financial customer care (club billing)","value":"customercare@abcfitness.com","purposes":["billing_error","unauthorized_charge","refund_request"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}],"facts":[],"rules":{"in_force":[{"id":"rosca-negative-option","title":"Restore Online Shoppers' Confidence Act (ROSCA) negative option requirements","citation":"15 U.S.C. 8401-8405","jurisdiction":"us-federal","status":"in_effect","summary":"A seller that charges consumers online through a negative option feature (for example an automatic renewal or a free trial that converts to paid) must clearly disclose all material terms before taking billing information, get the consumer's express informed consent before charging, and provide simple mechanisms to stop recurring charges. The FTC enforces ROSCA.","source":"https://www.law.cornell.edu/uscode/text/15/8403","last_verified":"2026-10-12","points_omitted":4,"points":[{"kind":"policy","claim":"The seller must obtain \"a consumer's express informed consent before charging the consumer's credit card, debit card, bank account, or other financial account\".","issues":["unauthorized_charge","billing_error"],"source":"https://www.law.cornell.edu/uscode/text/15/8403","last_verified":"2026-10-12"}]}],"not_in_force":[]},"tips":[],"escalation":[{"index":0,"rung":"frontline","channel":{"id":"contact-page","type":"portal","label":"Anytime Fitness contact page (club locator, billing and corporate contacts)","value":"https://www.anytimefitness.com/contact/","purposes":["cancel_service","billing_error","poor_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}},{"index":1,"rung":"written_complaint","channel":{"id":"corporate-email","type":"email","label":"Anytime Fitness corporate member solutions","value":"member.solutions@sebrands.com","purposes":["poor_service","cancel_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}},{"index":2,"rung":"payment_dispute","note":"Card or bank dispute for drafts after a cancellation.","rules":["fcba-billing-error","efta-reg-e"]},{"index":3,"rung":"regulator","regulator":{"id":"ftc","name":"Federal Trade Commission","level":"federal","when_to_use":"Report fraud, scams, identity theft and unfair or deceptive business practices, such as a company that blocks cancellation. The FTC does not resolve individual cases, so pursue your refund with the company, your card issuer or a state agency at the same time.","channels":[{"id":"reportfraud","type":"web_form","label":"ReportFraud.ftc.gov","value":"https://reportfraud.ftc.gov/","purposes":["fraud","unauthorized_charge","cancel_service"],"notes":"For fraud, scams and bad business practices.","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"identitytheft","type":"web_form","label":"IdentityTheft.gov (identity theft report and recovery plan)","value":"https://www.identitytheft.gov/","purposes":["fraud"],"source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"donotcall","type":"web_form","label":"National Do Not Call Registry (unwanted calls)","value":"https://www.donotcall.gov/","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"consumer-response-center","type":"phone","label":"Consumer Response Center (1-877-FTC-HELP)","value":"+1-877-382-4357","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"headquarters-mail","type":"mail","label":"FTC headquarters mailing address","value":"Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580","notes":"The contact page lists this headquarters address. Online reporting is the documented path for consumer reports.","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"}],"facts":[{"kind":"process","claim":"The FTC and other agencies use reports to investigate and bring cases, but cannot resolve cases for individuals.","source":"https://consumer.ftc.gov/consumer-alerts/2023/04/reporting-fraud-101-protect-your-community-reporting-scams","last_verified":"2026-10-12"},{"kind":"process","claim":"Reports go into a secure national database that law enforcement can use. FTC investigators, lawyers and analysts review reports to spot patterns and build cases.","source":"https://consumer.ftc.gov/consumer-alerts/2026/08/did-you-spot-scam-heres-what-do-next","last_verified":"2026-10-12"},{"kind":"process","claim":"After you submit a report, the FTC gives you steps to protect yourself or try to get your money back.","source":"https://consumer.ftc.gov/consumer-alerts/2023/04/reporting-fraud-101-protect-your-community-reporting-scams","last_verified":"2026-10-12"}],"notes":"The FTC collects reports; it does not mediate. A report number is still useful evidence for a card dispute or a state attorney general complaint. ReportFraud.ftc.gov was still the reporting path in an FTC consumer alert dated 2026-08-28."}},{"index":4,"rung":"state_agency","agency_kind":"attorney_general","agencies":"Ask for the person's state, then call find_regulators."}],"known_blockers":["Clubs are independently owned franchises; cancellation method, notice and fees depend on the club's membership agreement and state law.","No online cancellation is documented on the corporate site."],"security":{"official_domains":["anytimefitness.com"],"never_asks":[],"known_scams":[],"report_phishing":[]},"credibility":{"grade":"B","primary_share":1.0,"sources":{"primary":7},"verified_from":{"page":7},"last_verified":"2026-10-12","oldest_verified":"2026-10-12","stale_items":0,"explanation":"Grade B (good: mostly official pages; check the flagged values before relying on them). 100% of 7 sources are the organization's own pages or government sites; only 7 sourced values, so the entry is thin.","dossier_last_verified":null},"context":{"dossier":false,"sector_guide":true,"hint":"Call get_context for how this company handles complaints in practice and which scams use its name."},"notes":"\"Each of our locations are independently owned and operated.\" The home club handles cancellation under its membership agreement and state law. ABC Financial processes billing for clubs. Purpose Brands lists Anytime Fitness and Orangetheory Fitness among its brands; the corporate email domain is sebrands.com.","warnings":[]}},"escalation":[{"index":0,"rung":"frontline","channel":{"id":"contact-page","type":"portal","label":"Anytime Fitness contact page (club locator, billing and corporate contacts)","value":"https://www.anytimefitness.com/contact/","purposes":["cancel_service","billing_error","poor_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}},{"index":1,"rung":"written_complaint","channel":{"id":"corporate-email","type":"email","label":"Anytime Fitness corporate member solutions","value":"member.solutions@sebrands.com","purposes":["poor_service","cancel_service"],"source":"https://www.anytimefitness.com/contact/","last_verified":"2026-10-12"}},{"index":2,"rung":"payment_dispute","note":"Card or bank dispute for drafts after a cancellation.","rules":["fcba-billing-error","efta-reg-e"]},{"index":3,"rung":"regulator","regulator":{"id":"ftc","name":"Federal Trade Commission","level":"federal","when_to_use":"Report fraud, scams, identity theft and unfair or deceptive business practices, such as a company that blocks cancellation. The FTC does not resolve individual cases, so pursue your refund with the company, your card issuer or a state agency at the same time.","channels":[{"id":"reportfraud","type":"web_form","label":"ReportFraud.ftc.gov","value":"https://reportfraud.ftc.gov/","purposes":["fraud","unauthorized_charge","cancel_service"],"notes":"For fraud, scams and bad business practices.","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"identitytheft","type":"web_form","label":"IdentityTheft.gov (identity theft report and recovery plan)","value":"https://www.identitytheft.gov/","purposes":["fraud"],"source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"donotcall","type":"web_form","label":"National Do Not Call Registry (unwanted calls)","value":"https://www.donotcall.gov/","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"consumer-response-center","type":"phone","label":"Consumer Response Center (1-877-FTC-HELP)","value":"+1-877-382-4357","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"},{"id":"headquarters-mail","type":"mail","label":"FTC headquarters mailing address","value":"Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580","notes":"The contact page lists this headquarters address. Online reporting is the documented path for consumer reports.","source":"https://www.ftc.gov/contact","last_verified":"2026-10-12"}],"facts":[{"kind":"process","claim":"The FTC and other agencies use reports to investigate and bring cases, but cannot resolve cases for individuals.","source":"https://consumer.ftc.gov/consumer-alerts/2023/04/reporting-fraud-101-protect-your-community-reporting-scams","last_verified":"2026-10-12"},{"kind":"process","claim":"Reports go into a secure national database that law enforcement can use. FTC investigators, lawyers and analysts review reports to spot patterns and build cases.","source":"https://consumer.ftc.gov/consumer-alerts/2026/08/did-you-spot-scam-heres-what-do-next","last_verified":"2026-10-12"},{"kind":"process","claim":"After you submit a report, the FTC gives you steps to protect yourself or try to get your money back.","source":"https://consumer.ftc.gov/consumer-alerts/2023/04/reporting-fraud-101-protect-your-community-reporting-scams","last_verified":"2026-10-12"}],"notes":"The FTC collects reports; it does not mediate. A report number is still useful evidence for a card dispute or a state attorney general complaint. ReportFraud.ftc.gov was still the reporting path in an FTC consumer alert dated 2026-08-28."}},{"index":4,"rung":"state_agency","agency_kind":"attorney_general","agencies":"Ask for the person's state, then call find_regulators."}],"security":{"official_domains":["anytimefitness.com"],"never_asks":[],"known_scams":[],"report_phishing":[]},"credibility":{"grade":"B","primary_share":1.0,"sources":{"primary":7},"verified_from":{"page":7},"last_verified":"2026-10-12","oldest_verified":"2026-10-12","stale_items":0,"explanation":"Grade B (good: mostly official pages; check the flagged values before relying on them). 100% of 7 sources are the organization's own pages or government sites; only 7 sourced values, so the entry is thin.","dossier_last_verified":null},"dossier":null,"guide":{"key":"fitness","title":"Gyms and fitness memberships — how complaints work","last_verified":"2026-10-12","file":"guides/fitness.md","page":"https://escalate.alexgaoth.com/#/guides/fitness"}}